A Comprehensive research study conducted by KD Market Insights on " Chatbot Market in BFSI by Platform (Web-based and Mobile-based), Type (Software and Service), and End User (Bank, Insurance Company, and Others) - Global Opportunity Analysis and Industry Forecast, 2018-2024 " report offers extensive and highly detailed historical, current and future market trends in the Global and regional/market. The Chatbot Market report includes market size, growth drivers, barriers, opportunities, trends and other information which helps to find new opportunities in this market for the growth of the business through new technologies and developments.
Chatbot is a computer program used by technology start-ups to develop a communication link that works with today’s digital generation and provides them with advice, actions, and plans. Chatbots simulate human conversations through artificial intelligence, but applications are being developed that enable the chatbots to communicate with each other. These bots, setup on various kinds of platforms, ensure overall enquirers satisfaction by solving their queries in the best possible manner.
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Factors such as growth in need to improve customer relationship management (CRM) in BFSI sector, increase in awareness about the advantages offered by chatbots over other customer support option, and rise in integration of chatbots with social media drives the growth of the market. However, lack of technically skilled resources and lack of product differentiation are expected to impede the market growth. Furthermore, continuous technological advancements in chatbots are expected to present major opportunities for market expansion in the near future.
The global chatbot market in BFSI is segmented based on type, platform, and end user. Based on type, the market is divided into software and service. Based on platform, it is bifurcated into web-based and mobile-based. The end user segment covered in this study includes bank, financial service, and insurance company. Based on region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The global chatbot market in BFSI is dominated by key players such as Artificial Solutions, Nuance Communications, Inc., eGain Corporation, Creative Virtual Ltd., Next IT Corp., 24/7 Customer Inc., Codebaby (Idavatars), Inc., Anboto, Inbenta Technologies Inc., and Aivo.
KEY BENEFITS
- The study provides an in-depth analysis of the global chatbot market in BFSI and current & future trends to elucidate the imminent investment pockets.
- Information about key drivers, restrains, and opportunities and their impact analysis on the market size is provided.
- Porters Five Forces analysis illustrates the potency of buyers and suppliers operating in the industry.
- The quantitative analysis of the global chatbot market in BFSI from 2016 to 2023 is provided to determine the market potential.
KEY MARKET SEGMENTS
BY PLATFORM
- Web-based
- Mobile-based
BY TYPE
- Software
- Service
BY END USER
- Bank
- Insurance Company
- Others
BY REGION
- North America - U.S.
- Canada
- Mexico
- Europe - UK
- Germany
- France
- Italy
- Rest of Europe
- Asia-Pacific - China
- Japan
- India
- Australia
- Rest of Asia-Pacific
- LAMEA - Latin America
- Middle East
- Africa
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Table of Content
CHAPTER 1: INTRODUCTION
1.1. REPORT DESCRIPTION
1.2. KEY BENEFITS FOR STAKEHOLDERS
1.3. RESEARCH METHODOLOGY
1.3.1. Secondary research
1.3.2. Primary research
1.3.3. Analyst tools & models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO PERSPECTIVE
CHAPTER 3: MARKET OVERVIEW
3.1. MARKET DEFINITION AND SCOPE
3.2. KEY FINDINGS
3.2.1. Top impacting factors
3.2.2. Top investment pockets
3.2.3. Top winning strategies
3.2.3.1. Top winning strategies, by year 2015-2018
3.2.3.2. Top winning strategies, by development 2015-2018
3.2.3.3. Top winning strategies, by company 2015-2018
3.3. PORTER’S FIVE FORCES ANALYSIS
3.4. KEY PLAYER POSITIONING, 2017
3.5. MARKET DYNAMICS
3.5.1. Drivers
3.5.1.1. Increase in need to improve customer relationship management (CRM)
3.5.1.2. Advantages of chatbots over other customer support options
3.5.1.3. Surge in integration of chatbots with social media
3.5.2. Restraints
3.5.2.1. Increased initial installment cost
3.5.2.2. Lack of product differentiation
3.5.3. Opportunity
3.5.3.1. Continuous technological advancements in chatbots
CHAPTER 4: CHATBOT MARKET IN BFSI, BY TYPE
4.1. OVERVIEW
4.2. SOFTWARE
4.2.1. Key market trends
4.2.2. Key growth factors and opportunities
4.2.3. Market size and forecast, by region
4.2.4. Market analysis, by country
4.3. SERVICES
4.3.1. Key market trends
4.3.2. Key growth factors and opportunities
4.3.3. Market size and forecast, by region
4.3.4. Market analysis, by country
CHAPTER 5: CHATBOT MARKET IN BFSI, BY PLATFORM
5.1. OVERVIEW
5.2. WEB-BASED
5.2.1. Key market trends
5.2.2. Key growth factors and opportunities
5.2.3. Market size and forecast, by region
5.2.4. Market analysis, by country
5.3. MOBILE BASED
5.3.1. Key market trends
5.3.2. Key growth factors and opportunities
5.3.3. Market size and forecast, by region
5.3.4. Market analysis, by country
CHAPTER 6: CHATBOT MARKET IN BFSI, BY END USER
6.1. OVERVIEW
6.2. BANKS
6.2.1. Key market trends
6.2.2. Key growth factors and opportunities
6.2.3. Market size and forecast, by region
6.2.4. Market analysis, by country
6.3. INSURANCE COMPANIES
6.3.1. Key market trends
6.3.2. Key growth factors and opportunities
6.3.3. Market size and forecast, by region
6.3.4. Market analysis, by country
6.4. OTHERS
6.4.1. Key market trends
6.4.2. Key growth factors and opportunities
6.4.3. Market size and forecast, by region
6.4.4. Market analysis, by country
CHAPTER 7: CHATBOT MARKET IN BFSI, BY GEOGRAPHY
7.1. OVERVIEW
7.2. NORTH AMERICA
7.2.1. Key market trends
7.2.2. Key growth factors and opportunities
7.2.3. Market size and forecast
7.2.3.1. Market size and forecast, by type
7.2.3.2. Market size and forecast, by platform
7.2.3.3. Market size and forecast, by end user
7.2.3.4. Market size and forecast, by country
7.2.3.5. U.S.
7.2.3.5.1. Market size and forecast, by type
7.2.3.5.2. Market size and forecast, by platform
7.2.3.5.3. Market size and forecast, by end user
7.2.3.6. Canada
7.2.3.6.1. Market size and forecast, by type
7.2.3.6.2. Market size and forecast, by platform
7.2.3.6.3. Market size and forecast, by end user
7.2.3.7. Mexico
7.2.3.7.1. Market size and forecast, by type
7.2.3.7.2. Market size and forecast, by platform
7.2.3.7.3. Market size and forecast, by end user
7.3. EUROPE
Continue….
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About Us:
KD Market Insights offers a comprehensive database of syndicated research studies, customized reports, and consulting services. These reports are created to help in making smart, instant and crucial decisions based on extensive and in-depth quantitative information, supported by extensive analysis and industry insights.Our dedicated in-house team ensures the reports satisfy the requirement of the client. We aim at providing value service to our clients. Our reports are backed by extensive industry coverage and is made sure to give importance to the specific needs of our clients. The main idea is to enable our clients to make an informed decision, by keeping them and ourselves up to date with the latest trends in the market.
Contact Us:
KD Market Insights
150 State Street, Albany,
New York, USA 12207
+1 (518) 300-1215
Email: sales@kdmarketinsights.com
Website: www.kdmarketinsights.com
Chatbot is a computer program used by technology start-ups to develop a communication link that works with today’s digital generation and provides them with advice, actions, and plans. Chatbots simulate human conversations through artificial intelligence, but applications are being developed that enable the chatbots to communicate with each other. These bots, setup on various kinds of platforms, ensure overall enquirers satisfaction by solving their queries in the best possible manner.
Request for Sample @ https://www.kdmarketinsights.com/sample/3944
Factors such as growth in need to improve customer relationship management (CRM) in BFSI sector, increase in awareness about the advantages offered by chatbots over other customer support option, and rise in integration of chatbots with social media drives the growth of the market. However, lack of technically skilled resources and lack of product differentiation are expected to impede the market growth. Furthermore, continuous technological advancements in chatbots are expected to present major opportunities for market expansion in the near future.
The global chatbot market in BFSI is segmented based on type, platform, and end user. Based on type, the market is divided into software and service. Based on platform, it is bifurcated into web-based and mobile-based. The end user segment covered in this study includes bank, financial service, and insurance company. Based on region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The global chatbot market in BFSI is dominated by key players such as Artificial Solutions, Nuance Communications, Inc., eGain Corporation, Creative Virtual Ltd., Next IT Corp., 24/7 Customer Inc., Codebaby (Idavatars), Inc., Anboto, Inbenta Technologies Inc., and Aivo.
KEY BENEFITS
- The study provides an in-depth analysis of the global chatbot market in BFSI and current & future trends to elucidate the imminent investment pockets.
- Information about key drivers, restrains, and opportunities and their impact analysis on the market size is provided.
- Porters Five Forces analysis illustrates the potency of buyers and suppliers operating in the industry.
- The quantitative analysis of the global chatbot market in BFSI from 2016 to 2023 is provided to determine the market potential.
KEY MARKET SEGMENTS
BY PLATFORM
- Web-based
- Mobile-based
BY TYPE
- Software
- Service
BY END USER
- Bank
- Insurance Company
- Others
BY REGION
- North America - U.S.
- Canada
- Mexico
- Europe - UK
- Germany
- France
- Italy
- Rest of Europe
- Asia-Pacific - China
- Japan
- India
- Australia
- Rest of Asia-Pacific
- LAMEA - Latin America
- Middle East
- Africa
Browse Full Report With TOC@ https://www.kdmarketinsights.com/product/chatbot-market-amr
Table of Content
CHAPTER 1: INTRODUCTION
1.1. REPORT DESCRIPTION
1.2. KEY BENEFITS FOR STAKEHOLDERS
1.3. RESEARCH METHODOLOGY
1.3.1. Secondary research
1.3.2. Primary research
1.3.3. Analyst tools & models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO PERSPECTIVE
CHAPTER 3: MARKET OVERVIEW
3.1. MARKET DEFINITION AND SCOPE
3.2. KEY FINDINGS
3.2.1. Top impacting factors
3.2.2. Top investment pockets
3.2.3. Top winning strategies
3.2.3.1. Top winning strategies, by year 2015-2018
3.2.3.2. Top winning strategies, by development 2015-2018
3.2.3.3. Top winning strategies, by company 2015-2018
3.3. PORTER’S FIVE FORCES ANALYSIS
3.4. KEY PLAYER POSITIONING, 2017
3.5. MARKET DYNAMICS
3.5.1. Drivers
3.5.1.1. Increase in need to improve customer relationship management (CRM)
3.5.1.2. Advantages of chatbots over other customer support options
3.5.1.3. Surge in integration of chatbots with social media
3.5.2. Restraints
3.5.2.1. Increased initial installment cost
3.5.2.2. Lack of product differentiation
3.5.3. Opportunity
3.5.3.1. Continuous technological advancements in chatbots
CHAPTER 4: CHATBOT MARKET IN BFSI, BY TYPE
4.1. OVERVIEW
4.2. SOFTWARE
4.2.1. Key market trends
4.2.2. Key growth factors and opportunities
4.2.3. Market size and forecast, by region
4.2.4. Market analysis, by country
4.3. SERVICES
4.3.1. Key market trends
4.3.2. Key growth factors and opportunities
4.3.3. Market size and forecast, by region
4.3.4. Market analysis, by country
CHAPTER 5: CHATBOT MARKET IN BFSI, BY PLATFORM
5.1. OVERVIEW
5.2. WEB-BASED
5.2.1. Key market trends
5.2.2. Key growth factors and opportunities
5.2.3. Market size and forecast, by region
5.2.4. Market analysis, by country
5.3. MOBILE BASED
5.3.1. Key market trends
5.3.2. Key growth factors and opportunities
5.3.3. Market size and forecast, by region
5.3.4. Market analysis, by country
CHAPTER 6: CHATBOT MARKET IN BFSI, BY END USER
6.1. OVERVIEW
6.2. BANKS
6.2.1. Key market trends
6.2.2. Key growth factors and opportunities
6.2.3. Market size and forecast, by region
6.2.4. Market analysis, by country
6.3. INSURANCE COMPANIES
6.3.1. Key market trends
6.3.2. Key growth factors and opportunities
6.3.3. Market size and forecast, by region
6.3.4. Market analysis, by country
6.4. OTHERS
6.4.1. Key market trends
6.4.2. Key growth factors and opportunities
6.4.3. Market size and forecast, by region
6.4.4. Market analysis, by country
CHAPTER 7: CHATBOT MARKET IN BFSI, BY GEOGRAPHY
7.1. OVERVIEW
7.2. NORTH AMERICA
7.2.1. Key market trends
7.2.2. Key growth factors and opportunities
7.2.3. Market size and forecast
7.2.3.1. Market size and forecast, by type
7.2.3.2. Market size and forecast, by platform
7.2.3.3. Market size and forecast, by end user
7.2.3.4. Market size and forecast, by country
7.2.3.5. U.S.
7.2.3.5.1. Market size and forecast, by type
7.2.3.5.2. Market size and forecast, by platform
7.2.3.5.3. Market size and forecast, by end user
7.2.3.6. Canada
7.2.3.6.1. Market size and forecast, by type
7.2.3.6.2. Market size and forecast, by platform
7.2.3.6.3. Market size and forecast, by end user
7.2.3.7. Mexico
7.2.3.7.1. Market size and forecast, by type
7.2.3.7.2. Market size and forecast, by platform
7.2.3.7.3. Market size and forecast, by end user
7.3. EUROPE
Continue….
Check for Discount @ https://www.kdmarketinsights.com/discount/3944
About Us:
KD Market Insights offers a comprehensive database of syndicated research studies, customized reports, and consulting services. These reports are created to help in making smart, instant and crucial decisions based on extensive and in-depth quantitative information, supported by extensive analysis and industry insights.Our dedicated in-house team ensures the reports satisfy the requirement of the client. We aim at providing value service to our clients. Our reports are backed by extensive industry coverage and is made sure to give importance to the specific needs of our clients. The main idea is to enable our clients to make an informed decision, by keeping them and ourselves up to date with the latest trends in the market.
Contact Us:
KD Market Insights
150 State Street, Albany,
New York, USA 12207
+1 (518) 300-1215
Email: sales@kdmarketinsights.com
Website: www.kdmarketinsights.com
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